Measures against COVID-19

Our commitment in the current COVID-19 situation is to offer a space that guarantees safety to all our customers.

For this reason, we establish the following protection measures necessary to reduce the spread of COVID-19, recommended by Spanish Tourism Quality Institute (ICTE):

  • We do not have a reception: the client is contacted by mail or telephone 24 hours a day.
  • Check-in Online: for key collection we have a box at the entrance door to the villa.
  • Our staff is equipped with the appropriate personal protective equipment such as a mask and gloves.
  • The staff of our villas does not provide service in the villa while the client remains inside, agreeing on time and day to carry out the review of the villa.
  • We apply a specific protocol in cleaning the villas indoors and outdoors.
  • We provide hydroalcoholic gel in each villa for customer hygiene.
  • Please respect the minimum recommended safety distance.

For more information, click to see the full report published by ICTE in pdf.

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